You have connected to the web site of the Labenne Meteorites company.
Any business transacted with LABENNE METEORITES will be governed exclusively by these General Terms and Conditions. Each meteorite come with a certificate of authenticity and a 30-day money back garantee.
All items in stock usually take 2 business days to process before shipping. They can be shipping by a variety of carriers.
A. General Provisions
The Web Site http:// www.meteorites.tv was conceived by LABENNE METEORITES, and all rights, title and interest in the Site are the exclusive property of LABENNE METEORITES.
Copying or downloading all or any parts of the Site is prohibited without the prior permission from LABENNE METEORITES, however, authorizes establishment of hypertext cross references to the site.
B. Provisions governing the issuance of orders and conclusion of contracts
Article 1. Acceptance of General Terms and Conditions
Once a user (the "Customer") has filled out the Site order form and confirmed the order (the order is confirmed by clicking on confirmation of order) then this will result in the full and binding acceptance of these General Terms and Conditions which will be the only terms applicable to the contract thereby entered into.
Article 2. Order confirmation and conclusion of contract
The Site contains at all times a commercial offering of sell certain Products, but this shall not be construed as a legally binding permanent offer. Thus, as explained below, a contract is only concluded when and if the order is confirmed by LABENNE METEORITES.
Once the payment has been confirmed in accordance with Article 3 of these General Terms and Conditions, the order is accepted by LABENNE METEORITES.
LABENNE METEORITES will confirm the acceptance of orders by using, at its option, one of the following methods: e-mail, telephone, fax or mail. Acceptance or refusal, to accept an order will be forthcoming no later than twenty four (24) hours (only working days taken into account) after the receipt of the order.
Moreover, LABENNE METEORITES reserves the right not to accept payment, and therefore not to confirm, for whatever reason, any order, including but not limited to reasons resulting from product supply, a problem with the order received, or a problem in completing the delivery.
The Customer cannot cancel an order unless the price indicated on the confirmation of the order from LABENNE METEORITES exceeds by 5% the total price, transport included, as indicated on the Site. In this case, the cancellation of the order must be faxed to LABENNE METEORITES no later than four (4) hours after the order has been confirmed.
Article 3. General Obligations of the parties
3.1 Obligations of LABENNE METEORITES
LABENNE METEORITES undertakes, once the order has been accepted, to sell the products set forth on the order (the "Products") and to deliver the Products ordered to the address indicated by the Customer.
In relation to the above, LABENNE METEORITES undertakes to place the Products with the carrier of its choice not later than twenty four (24) hours (only working days taken into account) after the order has been accepted.
LABENNE METEORITES has concluded a contract with the carrier specifying that the carrier will deliver the Products to the address indicated by the Customer.
3.2 Obligations of the Customer
The Customer shall clearly indicate the address to which the Products are to be delivered during business hours.
-To deliveries in the USA and Canada: The total price includes the product, shipping, handling, plus customs duties and other taxes if any.
-To deliveries to the European Union: The total price includes the product, shipping and VAT. And no customs duties are added to deliveries in the European Union.
-To deliveries to the Switzerland: The total price includes the product, shipping, handling, plus customs duties and other taxes.
-To deliveries in the rest of the world: The Customer undertakes to pay the stated price for the LABENNE METEORITES product delivery (price of the products plus transport), as well as to pay, or have paid, directly to the carrier any additional amount that might arise due to custom duties, value added tax or other taxes due upon import into the country where the products are delivered.
The Customer agrees that all its orders are for its personal consumption or for the personal consumption of any other person to whom the Products are being sent at the Customer's request. In the latter case, the Customer guarantees the acceptance of these General Terms and Conditions by such third party.
Article 4. Specific Provisions
4.1 Price, Invoice
The total price (the "Price") shown by LABENNE METEORITES on the order is definitive.
4.1.1 For deliveries to USA:
-The Price includes: the price of the Products, handling costs, packaging, transport and all taxes applicable.
4.1.2 For deliveries to European Union:
-The Price includes: the price of the Products, handling costs, packaging, transport and the value added taxes (VAT).
4.1.3 For deliveries in the rest of the world:
-The Price includes: the price of the Products, handling costs, packaging and transport. The Customer undertakes to pay the stated price for the LABENNE METEORITES product delivery (price of the products plus transport), as well as to pay, or have paid, directly to the carrier any additional amount that might arise due to custom duties, value added tax or other taxes due upon import into the country where the products are delivered.
The Price will be in USD, any amounts stated in other currencies being only for the purposes of estimating the price in another currency.
Payment will only be accepted by Bank Credit Card or Paypal. Once the order has been accepted, the Customer will be charged in USD, the customer will received an invoice with the order.
4.2 Transport - Delivery - Delivery Schedule.
Unless the Customer has failed to make payment for any reason, the Products will be delivered to the address indicated within a period of one to nine days (only working days taken into account).
The delivery time given to the Customer by LABENNE METEORITES may vary depending on the country involved. These are indicated below, but LABENNE METEORITES shall not be held liable if the delivery times are not respected for any given order.
The following times have been agreed with our carrier for express delivery:
Delivery Zone Delivery times(transport)
Europe 24 to 36 hours
Europe non European Union 24 to 48 hours
North America (except Alaska) 36 hours, 24 hours if used Fedex Intl First (only available for some destiny)
Japan 36 to 48 hours
Asia 48 to 72 hours
South America 48 to 72 hours
Africa 48 to 96 hours
In case delivery is made and nobody is at the indicated address to accept delivery, the carrier shall leave a note indicating that it was unsuccessful in making the delivery and that the Customer should come to recover the Products at a location specified by the carrier. LABENNE METEORITES will not, for any reason, be held liable for any deterioration in the Products due to a Customer's failure to collect the Products in a timely manner.
4.3 Transfer of Risk.
The transfer of risk of the Products takes place when LABENNE METEORITES gives the Products to the carrier.
4.4 Exchange or refund.
If you are not completely satisfied with your order, you may return it for exchange or refund (minus shipping costs) within fifteen days
If the above procedures are respected, and if you are not completely satisfied with your order, LABENNE METEORITES will either reimburse the Customer the Price or replace the Products at LABENNE METEORITE's expense.
4.5 Limited Guarantee
LABENNE METEORITES guarantees that the Products are made in France and that they have taken all the necessary care and attention to assure they correspond to the description that is given on the Site at the date the order was made.
The above is the only warranty given by LABENNE METEORITES No other warranties, whether express or implied, are given. In particular, LABENNE METEORITES does not warrant that the Products correspond to the specific expectations of the Customer.
4.6 Liability - Limitation of Liability
LABENNE METEORITES will not be held liable for not respecting any laws or regulations in the country where the Products are delivered LABENNE METEORITES is only liable for complying with French regulations relating to the Products.
In any event, the liability of LABENNE METEORITES is limited to the lesser of the following amounts: 1) the direct damage suffered by the Customer or 2) the price of the order irrespective of the basis on which LABENNE METEORITES's liability may be assessed.
C. Invalidity - Force Majeure - Applicable law - Competent Courts
If any one of the clauses of these General Terms and Conditions are, for whatever reason, declared invalid or invalidated for any reason, this will not affect the application or the validity of the other clauses. The clause declared invalid, or invalidated, will be replaced by the disposition closest to that clause.
Neither LABENNE METEORITES nor the Customer will be held liable for any failure to perform their obligations as a result of a force majeure beyond their control, including but not limited to the following: war, riot, insurrection, interruption of transport systems, problems relating to export and import, strikes, lock-out, shortage of Products, fire, earthquakes, storms or floods.
These General Terms and Conditions are governed exclusively by French law. All litigation or disputes between the parties shall be brought only before the competent court in Paris.
HOW ORDERS ARE PROCESSED:
ORDERS: We process orders from Monday to Friday. Orders received by 10 (Paris time) will be processed that day, any order received after 10 will be processed the next day.
The following times have been agreed with our carrier FEDEX, all shipping are insured for the total amount.
The delivery time given to the Customer by LABENNE METEORITES may vary depending on the country involved. These are indicated below, but LABENNE METEORITES shall not be held liable if the delivery times are not respected for any given order.
The following times have been agreed with our carrier FEDEX:
Delivery Zone Delivery times(transport)
Europe 24 to 36 hours
Europe non European Union 24 to 48 hours
North America (except Alaska) 36 hours, 24 hours if used Fedex Intl First (only available for some destiny)
Japan 36 to 48 hours
Asia 48 to 72 hours
South America 48 to 72 hours
Africa 48 to 96 hours
IMPORTANT ADVICE:
Our carriers will only deliver to the address you indicated on your order. Please make sure somebody is there to receive the package..if not the package will be returned to the carriers local depot, with a notice of an attempted delivery left at the address.
Should you wish for any reason to change the delivery address, it is your responsibility to contact your local carriers office and organize it with them. Our carriers will not deliver to neighbors unless you inform them.
We are not able to P.O. boxes, or to APO/FPO addresses at this time. We are sorry for the inconvenience, but we are unable to insured our products when shipped to P.O. boxes.